TAXACT TAX XPERT HELP TERMS AND CONDITIONS
TaxAct's Tax Xpert Help Service is subject to and governed by the following Terms and Conditions. By making use of the Service, you agree to be bound by the following Terms and Conditions between you and TaxAct, Inc. ("TaxAct"). As used in these Terms and Conditions, references to "we," "us," and "our" mean TaxAct.
How the Service works.
TaxAct's Tax Xpert Help Service (the "Service") is available to purchase when the option is presented to you through TaxAct's consumer website or products, specifically including TaxAct’s 2020 online, consumer 1040 do-it-yourself tax preparation product (the “Tax Prep Product”). Once you choose to utilize the Service, you will have the ability in the Tax Prep Product either to initiate an on-demand interaction or schedule an appointment with a TaxAct tax personnel, who may be a certified public accountant, an IRS credentialed enrolled agent, a tax attorney, or another tax specialist (a “Tax Expert”). Should you initiate such an interaction or schedule such appointment in the requisite amount of time, then, in that appointment, you will have the opportunity to ask tax related questions of the Tax Expert, subject to these Terms and Conditions.
Terms and Conditions of the Service.